Terms & Conditions, Privacy & Marketing Consent

1. Introduction

Stitch In Architecture (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This page explains how we collect, use, store, and protect information you provide when you contact us or use our website, and the terms on which you agree to receive communications from us.

By submitting a contact form, enquiry, or similar communication, you confirm that you have read and understood this notice and, where applicable, agree to the marketing and communications terms in section 4.

2. Information we collect

We may collect and process the following categories of personal data when you interact with us:

• Identity and contact details: name, email address, telephone number, and any details you include in your message.
• Project-related information: project type, location, and other details you choose to share to help us respond to your enquiry.
• Technical data: limited information about your visit to our website (such as browser type and general location) where collected through standard web technologies.

3. How we use your information

We use your personal data to:

• Respond to your enquiries and provide information about our services.
• Manage our relationship with you and improve our website and services.
• Comply with legal obligations and protect our legitimate business interests, where applicable.

We process personal data on the basis of your consent (where you have given it), our legitimate interests in operating our business and responding to enquiries, and where necessary to perform a contract or comply with law.

4. Marketing, updates, and promotional communications

Where you have ticked the consent box on our contact or enquiry forms, you agree that we may use your contact details to send you occasional communications about Stitch In Architecture, including:

• Promotional material relating to our services, projects, and events.
• Newsletters, company updates, and announcements.
• Industry trends, insights, and related content we believe may be relevant to you.

This consent is voluntary and separate from our ability to respond to your specific enquiry. You may withdraw consent or unsubscribe from marketing communications at any time (see section 7).

5. Sharing and disclosure of personal data

We do not sell your personal data. We do not give away or trade your personal information to third parties for their own marketing purposes.

We may share data only with trusted service providers who assist us in operating our website, hosting, email delivery, or professional services, strictly under confidentiality and data-processing terms. We may also disclose information if required by law, regulation, court order, or to protect our rights, property, or safety.

6. Data retention and security

We retain personal data only for as long as necessary to fulfil the purposes described in this notice, including legal, accounting, or reporting requirements. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

7. Your rights and unsubscribing

Depending on applicable law, you may have the right to:

• Access, correct, or update your personal data.
• Request deletion or restriction of processing in certain circumstances.
• Object to processing based on legitimate interests, where applicable.
• Withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

Unsubscribe: You may opt out of marketing emails and updates at any time by using the unsubscribe link in our emails (where provided) or by contacting us directly at juliet@stitch-in-architecture.com. We will process your request without undue delay.

8. International transfers

If we transfer personal data outside your country of residence, we will ensure appropriate safeguards are in place in line with applicable data protection requirements.

9. Changes to this notice

We may update this page from time to time. The “Last updated” date at the top will change when we do. Continued use of our website or forms after changes constitutes acceptance of the revised terms, where permitted by law.

10. Contact

For any questions about this policy, your personal data, or to exercise your rights, please contact us at juliet@stitch-in-architecture.com.

This document is provided for transparency and does not constitute legal advice. If you require a formal legal instrument for your jurisdiction, you should consult a qualified professional.